Accessibility Statement

Last reviewed: July 22, 2026

One Lucky Pup Pet Resort & Spa is committed to providing a website that is accessible and usable for as many visitors as possible, including people who use assistive technologies.

Throughout this statement, “One Lucky Pup” refers to One Lucky Pup Pet Resort & Spa.

We are working to improve the accessibility of oneluckypup.com and use the Web Content Accessibility Guidelines, WCAG 2.2 Level AA, as our current accessibility target. Accessibility is an ongoing process, and some parts of the website may not yet fully meet every guideline.

Our Accessibility Efforts

We work to support website accessibility by:

  • Using clear heading structures and page organization
  • Maintaining readable text and sufficient color contrast
  • Supporting keyboard navigation and visible keyboard focus
  • Providing descriptive alternative text for meaningful images
  • Using descriptive link text rather than vague labels
  • Designing forms with visible labels, instructions, and understandable error messages
  • Supporting zoom, text resizing, and responsive layouts across desktop, tablet, and mobile devices
  • Reviewing accessibility as pages, forms, and website features are added or updated

Ongoing Improvements

Accessibility is an ongoing effort. As we update the website, we will continue reviewing its content, navigation, forms, and interactive features for opportunities to improve usability and access.

Accessibility Help and Feedback

If you encounter an accessibility barrier while using this website, please contact us. We will review the issue and work to provide the information or service through an accessible alternative when reasonably possible.

When reporting an issue, it may help to include:

  • The page address or URL
  • A brief description of the problem
  • The device, browser, or assistive technology you were using, when relevant
  • The best way for us to contact you

Email: info@oneluckypup.com

Northlake
11607 Reames Road
Charlotte, NC 28269
Phone: (704) 494-8476
Email: northlake@oneluckypup.com

Charlotte
616 Springbrook Road
Charlotte, NC 28217
Phone: (704) 525-4440
Email: charlotte@oneluckypup.com