Contact Us

Have a question about daycare, boarding, grooming, training, retail, or an upcoming visit? Contact your preferred One Lucky Pup location directly or send our team a message below.

How Can We Help?

Choose the Best Way to Reach Our Team

For the fastest assistance with an existing reservation, grooming appointment, pickup instructions, medication information, or another time-sensitive matter, call your pet’s location directly.

One Lucky Pup Northlake

11607 Reames Road
Charlotte, NC 28269
Lobby Hours
Monday – Saturday
Sunday
7:00 am – 7:00 pm
9:00 am – 5:00 pm

One Lucky Pup Charlotte

616 Springbrook Road
Charlotte, NC 28217
Lobby Hours
Monday – Saturday
Sunday
7:00 am – 7:00 pm
9:00 am – 5:00 pm

Send a Message

Contact the One Lucky Pup Team

Use this form to ask about services, prepare for an upcoming visit, or contact one of our locations. Select your preferred location so your message can be directed to the appropriate team.

For same-day reservation changes, pickup questions, or time-sensitive care instructions, please call your location directly. Do not use this form for emergencies involving a pet currently in our care.